Privacy Policy

At Bantu Roots Holistic Healing Center (BRHHC), we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.banturoots.com, and engage in our services, coaching, or any other activities related to BRHHC. By using our website and services, you agree to the terms set forth in this Privacy Policy.

1. Information We Collect

We collect personal information in various ways, including when you visit our website, sign up for services, interact with content, or engage with our coaching programs. The types of information we may collect include:

Personal Information: This includes your name, email address, phone number, billing information, and any other data you provide when booking services, purchasing products, or subscribing to our newsletter.
Coaching Information: When you sign up for our coaching programs, we may collect additional personal information related to your goals, mental health status, and other relevant details to personalize your experience.
Usage Data: We collect information about your interactions with our website, including your IP address, browser type, device type, and pages visited. This data helps us improve your experience on our site.
Cookies: We use cookies to enhance your experience and gather data about your interaction with our site. You can control cookie settings through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Services: We use the information you provide to deliver the services you request, including coaching, energy healing, rituals, and other related services.
To Improve Our Website and Services: Usage data allows us to enhance and optimize our website and services for a better user experience.
To Communicate with You: We may use your contact information to send you updates, newsletters, promotions, and other communications related to BRHHC's offerings.
To Process Transactions: If you make a purchase or book a service, we use your information to process your payment and deliver the product or service.
To Engage in Marketing: We may use your information to personalize offers, promotions, and recommendations based on your preferences.

3. Sharing Your Information

We value your privacy and will never sell, rent, or trade your personal information to third parties. However, in certain circumstances, we may need to share your information:

Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, email marketing platforms, and customer service tools. These providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
Affiliate Links: As part of our services, we may include affiliate links to third-party websites. When you click on these links, we may earn a small commission at no additional cost to you. These third-party websites have their own privacy policies, and we encourage you to review them before providing any personal information.
Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms of service, protect our rights, or respond to a legal request, such as a court order or government investigation.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we securely delete or anonymize your information.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no security system is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: You may request to access, correct, or update your personal information at any time by contacting us at info@banturoots.com.
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
Cookie Preferences: You can control the use of cookies through your browser settings. However, please note that disabling cookies may impact your experience on our website.

7. Children's Privacy

BRHHC does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

8. International Data Transfers

If you are accessing our website or services from outside the United States, please be aware that your personal information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Bantu Roots Holistic Healing Center
Email: info@banturoots.com
Website: www.banturoots.com

By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.