Refund Policy

No Refund and Final Sale Policy for Bantu Roots Holistic Healing Center

Effective Date: 08/29/2025

Thank you for shopping at Bantu Roots Holistic Healing Center (BRHHC). We strive to provide high-quality products and services that meet your expectations. However, please note the following policy regarding returns and refunds.

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1. No Refunds, All Sales Are Final

All sales made through www.banturoots.com are final. Once a purchase is made, it cannot be refunded, canceled, or exchanged. This includes, but is not limited to, products such as spiritual oils, bath kits, candles, soaps, and other metaphysical supplies.

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2. Non-Returnable Items

As all sales are final, no returns will be accepted for any of the following:

• Opened, used, or partially used products (including oils, bath kits, soaps, candles).

• Custom or personalized items, including spiritual kits and products created specifically for your needs.

• Gift cards, digital content, or downloadable items.

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3. Product Defects or Issues

If a product you receive is damaged, defective, or incorrect, please contact us immediately at info@banturoots.com. We will work with you to resolve the issue, either by providing a replacement product or offering a store credit, depending on the circumstances. Please report any issues within 7 days of receiving the product.

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4. Services

Services provided by BRHHC, including coaching, energy healing, spiritual mentoring, and other personalized services, are non-refundable once the service has been rendered. We encourage clients to communicate clearly with us before services are provided to ensure alignment with your needs and expectations.

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5. Exchanges

As all sales are final, exchanges are not allowed. Please review your order carefully before completing your purchase.

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6. Contact Information

If you have any questions or concerns regarding our No Refund and Final Sale Policy, or if you receive a defective product, please contact us at:

Bantu Roots Holistic Healing Center

Email: info@banturoots.net
Website: www.banturoots.com

We appreciate your understanding and cooperation in adhering to this policy. We are committed to providing you with exceptional products and services, and we are here to assist you with any issues that may arise from defective or damaged items.

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By making a purchase on www.banturoots.com, you acknowledge and agree to the terms of this No Refund and Final Sale Policy.